Household Bill Audit

Most households have never had anyone read their bill properly. The audit checks what you are actually being charged against what you should be charged, and flags anything that does not reconcile.

What we do

Unit rate and standing charge check against the current cap for your region

Estimated-versus-actual reads and back-billing checks

Credit balance and direct debit level review

Warm Home Discount and Priority Services Register eligibility flags

What it costs

Free. You get a written summary you can act on with or without us.

FAQs

What is the energy price cap actually capping?

Ofgem caps the unit rates and standing charges a supplier can charge on a standard variable tariff for each region — not the total you pay. Use more and you pay more, cap or no cap.